Important Dates
  • August 19-21: Move In
  • August 22-25: Moving Period
  • September 5: Labor Day
  • October 1: Fall 2023 Housing Applications Opens
  • October 3-10: Health and Safety Inspections
  • October 17-18: Fall Break
  • November 23-27: Thanksgiving Holiday
  • December 2: Quiet Hours Begins
  • December 5-9: Final Exams
Submit Repairs

For Instructions about submitting Emergency Repairs please click the link below.

If you have something in your room or apartment that needs repair, please use the online work order request form.

To help us process your work request in a timely and efficient manner, please be as specific as possible in describing the problem. Don't forget to include the location (Building/Room Number) in the request field. For an example of a completed Work Order Request form, please see below.

Routine Repairs

Routine repair needs that you experience with your room should be reported via the Work Order Request form above. Please note: Requests made using the Work Order Request form above are monitored Monday through Friday from 8:00 AM to 5:00 PM. A repair person should respond in 48 hours in most situations.

If a repair person does not show up within 48 hours or the repair person fails to fix the problem, you should report the problem via the Work Order Request form and report, "This is a repeat request." If the repair still does not get serviced within 48 Hours, call the Housing Facilities Office at (731) 881-7928. The 48-hour response time is due to the number of repairs being serviced at the time your request has been submitted. The staff responds to each repair as timely as possible.

For work requests related to telephone or internet service, or with problems you may be experiencing with your computer, do not use this form. Please contact the Office of Information Technology Services Help Desk at (731) 881-7900.

For work requests pertaining to laundry credits, please contact the Housing Office at (731) 881-7754 instead of using the form.

Emergency Repairs and Examples

Emergency repairs should be reported to the front desk of the residence hall at any time, 24 hours a day. Residents in University Courts and Grove can contact the Housing Facilities Office at (731) 881-7928 from 8AM to 5PM Monday-Friday, or contact the Cooper Hall Front Desk at (731) 881-8900 after 5PM during the week and on weekends. A repair person will respond to the emergency as soon as possible.

Below are some examples of what constitutes an Emergency Repair.

  • Fire or Burning Smells
  • If there is a fire or burning smell in your room or apartment, please contact UTM Public Safety IMMEDIATELY at 7777.
  • Overflowing toilet
  • Burst water pipe
  • Severe air conditioner leaks
  • Elevator "stuck" with someone on board

Emergency - Any condition which left unattended may cause bodily injury or property damage; unbearable environmental conditions in any occupied area; loss of electrical, heating/cooling or water/sewage service to a building or a major portion of a building; loss of essential services or equipment in housing unit areas.

Routine - All other requests are classified as routine and will be completed as soon as scheduling constraints and availability of resources will allow.


Coming back in the fall? You can apply for housing starting October 1, 2022! In order to make sure you have the room you want next year, we offer both Room Retention and Community Swap early in the spring semester. Both are done online through RMS Student Web.

Room Retention lets you to lock in your current spring room for the next year.

Community Swap allows you to book a room for yourself and any desired roommates. Community Swap isn't locked into your current community so residents have more choices than ever before! Complete Community Swap as soon as possible since rooms are first come, first served.

Full instructions on these processes will be emailed to you before they become available in late fall or early spring.

The deadline to re-apply for housing is January 31 to be guaranteed a spot in your current community for the following academic year.

Click here for full instructions on how to reapply for housing.

Move-In Checklist

Completed a housing application?

Paid your $50 Housing Deposit?

  • Log into your My UTMartin Portal
  • Select “Banner Self-Service”
  • Click 'Personal'
  • Click 'Payments and Deposits'
  • Click the link button to continue to TouchNet
  • Select Deposits on the top menu

Received your housing assignment?

Assignments are released beginning early May and continue throughout the summer!

Assignments and assignment changes can be viewed by following these steps:

  1. Log into your My UTMartin Portal
  2. Select “Banner Self-Service” on the menu bar
  3. Select "Housing Application"
  4. Select "Go to RMS Student Web for Housing"
  5. You will then arrive at the Online Housing Portal landing page
  6. Select "Assignments"
  7. Select the appropriate Housing Assignment link

Reviewed our checklist of what to bring to campus?

Reviewed room inspection procedures?

All students checking into an assignment in UTM housing must review and submit their room inspection form online in the housing portal within 48 hours of moving in, to be sure it accurately reflects the condition of their room, suite, or apartment. This is important, as students are responsible for damage to their room assignment that is observed at checkout but not recorded at check-in. If you do not complete the form within 48 hours of checking in, the form will be locked and the information on the form will be binding.

Completing your room inspection form indicates that you have inspected your room and gives you the opportunity to record the results and add comments about the condition of your room.

Reviewed your 2022/2023 Academic Year Lease?

Reviewed check-in dates and times?

Returning students can move into their fall housing assignments between 8:00 am and 5:00 pm from Friday, August 19, 2022, through Sunday, August 21, 2022. Moving carts will be available at all hall locations. Please remember to return them as soon as you have completed moving your items.

Reviewed the immunization compliance process?

The General Assembly of Tennessee requires entering students to complete an immunization compliance process. Please visit the Student Health Immunization Compliance page for full details.

Reviewed the Housing Handbook?

Considered Renter's Insurance?

When making preparations for beginning your education at the University of Tennessee, we feel it is important for students to fully consider all of their property insurance needs, whether they live on or off-campus. Occasionally, incidents such as fire, theft, flood and other casualties occur that may result in damage or loss of a student’s property. The University of Tennessee does not carry insurance on resident’s belongings and will not pay to replace them. Therefore, we strongly encourage parents and students to make sure they are able to cover these unexpected costs or secure insurance protection on personal property.

The most frequent causes of student property loss are theft and accidental damage (dropping, spilling liquids, and similar events). If this were to happen, your out-of-pocket costs to repair or replace will generally run between $500 and $2,000. Some parents choose to rely on homeowner’s insurance to cover such losses. Homeowner’s policies provide some coverage but generally do not cover “breakage” or accidental damage, and usually have high deductibles that effectively leave most student property losses unrecoverable.

To purchase coverage, please visit

If you decide to purchase insurance, there are a wide variety of companies and policies available; so to help with your choice the University of Tennessee has made arrangements with Arthur J. Gallagher & Co., one of our preferred brokers, to offer specialized student property protection insurance. Arthur J. Gallagher has created this property insurance plan especially for students living away from home, either on or off campus. The coverage afforded by their policy is broader than most renter’s and homeowner’s insurance policies that are available in the insurance market. Special provisions and benefits of their policy include:

  • Replacement Cost Valuation
  • Flood and Earthquake Coverage
  • Low Deductibles starting at $25
  • Worldwide Coverage Territory
  • Limited Identity Theft Expense Coverage
  • Premiums as low as $69 annually

If you have any questions please feel free to contact the Office of Risk Management or visit

Please note that Liability Coverage is not automatically included. You will be given the option to purchase Bodily Injury and Property Damage Liability Coverage to pay for damages for which the student is held legally liable (i.e. damages to the dorm room, damage to property of others, bodily injury of another party, etc.)

Download the College Student Renter’s Insurance brochure